It’s that time of the year when jump scares are common, there’s undoubtedly another Halloween movie coming out and you stock up on way too much candy for the little ones who ring your doorbell on Oct. 31.

Sounds like a ghoulish-good time, but you know what’s really, really scary? When one of your customers had a bad experience returning an item.

Okay, okay – I know this might be a stretch, but bear with me here while I tell you more about how you can improve your return policies without losing potential sales. And along the way, we’ll have a ghostly good time.

Business owners—from the solopreneur to the largest size business—can realize some tax savings when it comes to accounting for the mileage you drive, although the rules can be a bit confusing. Here’s what you need to know.

We’ve been a proud employer of veterans since the early days of our business, and we love to take this opportunity to thank our two current employed veterans, Patricia Burchfield and Tatyana Kelly, for their service and make them feel appreciated.

One of the first questions most prospects ask us is which version of QuickBooks Online (QBO) is best for their business. And, after some time, clients ask the same question: Is our version of QBO still the best fit for us?

The answer isn’t straightforward. And no solution – no matter what a software provider may tell you – is cookie cutter. Where would the fun be, in our line of work, if all businesses were the same?

Franchising is a specific business model that’s regulated by the Federal Trade Commission. As a franchisor, the business owner has heavy-handed control over the brand and operations at franchise locations. Franchisees are independent owners who pay the franchisor to use their trademark, sell their goods or services, and receive assistance in operations.