Business Operations & Process Support Services That Scale Your Business
From payroll and bookkeeping automation to ERP system integrations, our team identifies inefficiencies, implements solutions, and provides ongoing support that keeps your business running like a well-oiled machine.
Business Operations with Certum
Behind every great business is an efficient operation. When processes are manual, disconnected, or outdated, teams waste hours fixing errors, chasing approvals, and duplicating work. At Certum Solutions, we help small and mid-sized businesses streamline business operations and process support so you can focus on growth.
Whether you’re a Charlotte-based business or a nationwide brand, Certum delivers operational clarity that saves time and reduces stress. This business is BBB Accredited.
Why Business Process Support Matters
Business process inefficiencies don’t just cost time — they cost money. Studies show companies lose 20–30% of annual revenue to inefficiencies. For small and mid-sized businesses, that margin can mean the difference between thriving and just surviving. Common challenges we solve:
✔️ Manual data entry across multiple platforms
✔️ Lack of integration between payroll, inventory, and accounting
✔️ Reporting delays that limit decision-making
✔️ Compliance gaps that put businesses at risk
✔️ Time lost to repetitive administrative tasks
Our Business Operations & Process Support Services
Certum provides both advisory and hands-on operational support. Our services include:
Business Process Outsourcing (BPO)
payroll, bookkeeping, AP/AR
ERP & Software Integrations
QuickBooks, Odoo, Zoho, Cin7, Katana.
Compliance Support
tax-ready reports, audit prep, HR/payroll compliance.
Ongoing Support
remote or local, designed to grow with your business.
Workflow Automation
approvals, reconciliations, reporting
Operational Advisory
mapping inefficiencies and scaling systems.
Ready to Eliminate Inefficiencies?
Stop wasting hours on manual processes. Certum Solutions provides business operations support that saves time and reduces costs.
Powered by Platform-Agnostic Tools
Our business operations support spans a wide range of tools. View More → Just a few tools we support and implement:
Software & Partner Platforms We Support
Certum is platform-agnostic, which means we work across multiple systems to design the best solution for you:
Intuit Suites
payroll, bookkeeping, and reporting automation.
Zoho One
cloud-based solutions for SMBs, including CRM and finance.
Odoo ERP
Full ERP for operations, HR, and finance.
This multi-platform approach means you’re never locked into one vendor, you get systems that match your business model.
Real Results from Real Businesses
10+ hours of workflow discovery & analysis led to uncovering hidden process improvements
Industry-Specific Process Support
Different industries face different operational challenges. Certum designs tailored solutions:
Construction: job costing, payroll compliance, multi-project workflows.
Manufacturing: shop floor scheduling, resource planning, inventory integration.
Nonprofits: grant compliance, donation tracking, audit preparation.
E-Commerce & Retail: multi-channel sales integration, automated order processing.
Why Choose Certum Solutions?
While based in Monroe, NC, Certum serves businesses nationwide. For Charlotte-area clients, we provide options for on-site support, training, and system setup. For remote teams, we deliver nationwide solutions via secure cloud systems.
→ 15+ years supporting SMB operations.
→ Certified QuickBooks ProAdvisors & Odoo ERP Partners.
→ Expertise across bookkeeping, payroll, ERP, and advisory.
→ Woman-owned and based in North Carolina.
Free Business Operations Resources
What is the best online accounting software for small business?
Download our free accounting software comparison guide here
Read our expanded accounting software comparison guide here
Frequently Asked Questions about business operations and process support
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We provide outsourced bookkeeping, payroll, accounts payable, accounts receivable, and compliance reporting.
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Yes. We specialize in connecting QuickBooks, Odoo, Zoho, ADP, Paychex, and other platforms so operations flow seamlessly.
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Yes. Certum Solutions offers on-site and remote support for Charlotte and Monroe businesses, plus nationwide remote services.
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We support many industries such as construction, manufacturing, nonprofit, retail, e-commerce companies, and more with tailored solutions.
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Outsourcing saves time, money, reduces errors, and ensures compliance while giving your team bandwidth to focus on growth.
Simplify Business Operations with Certum Solutions
From payroll automation to ERP integrations, we help small and mid-sized businesses operate smarter. Serving Charlotte, NC and nationwide.